Privacy Policy
Status: November 2025
The protection of your personal data is important to us at GraceBit AG. In this Privacy Policy, we inform you about which personal data we collect, how we use it, and what rights you have in relation to your data.
GraceBit AG
Eigentalstrasse 53
8309 Nürensdorf
Switzerland
Email: [email protected]
Phone: +41 44 258 40 00
This Privacy Policy applies to all personal data that we process through our website www.gracebit.ch as well as through associated online services (e.g., contact forms, newsletters, support requests).
We process personal data that you voluntarily provide to us or that is automatically collected when you visit our website.
- First name, last name
- Contact details (email, phone number, address)
- Company information
- Content from forms, inquiries, or emails
When you access our website, technical data is automatically collected, such as:
- IP address
- Browser type and version
- Operating system used
- Date, time, and pages accessed
- Referrer URL (the previously visited page)
This data is used to ensure the operation of the website, for error analysis, and to improve the website.
We use your personal data in particular for::
- Providing and further developing our website
- Processing inquiries and communication
- Fulfilling contracts and providing customer support
- Security monitoring and troubleshooting
- Marketing and analytics purposes (only with your consent)
If you contact us via our website or sign up for a newsletter, we collect and process the data you provide (e.g., name, email address, message content) solely for the purpose of handling your request or sending the newsletter.
The newsletter is sent only with your explicit consent. You may unsubscribe from the newsletter at any time via the unsubscribe link or by sending a notification to [email protected].
Your data will not be shared with third parties unless necessary for technical processing (e.g., mailing service providers in Switzerland).
We disclose personal data only if:
- it is necessary for fulfilling a contract (e.g., hosting or support service providers),
- there is a legal obligation,
- or you have given your explicit consent.
All service providers who process data on our behalf are contractually obligated to comply with data protection requirements (data processing agreement in accordance with Art. 9 FADP).
Our website and all associated online services are operated on servers provided by Swiss hosting partners. Data processing takes place exclusively in Switzerland.
Our hosting partners are contractually obligated to comply with the applicable data protection regulations and to process the data only in accordance with our instructions.
The data processed includes, in particular, IP addresses, access times, log files, and communication content arising in connection with the use of our online services.
Processing is carried out on the basis of our legitimate interest in the secure and efficient provision of our online services, in accordance with the principles of the Swiss Federal Act on Data Protection (lawfulness, proportionality, and purpose limitation).
We store personal data only for as long as necessary to fulfill the purposes for which it was collected or as long as statutory retention periods require.
We implement appropriate technical and organizational security measures to protect your data from loss, misuse, unauthorized access, or disclosure.
Server log files are generally stored for 30 to 180 days. Data from contact inquiries is retained for as long as necessary to process your request. Contract-related data is stored in accordance with legal retention requirements (usually 10 years).
Our website uses SSL/TLS encryption to protect the transmission of confidential content. You can recognize this by the “https://” displayed in the browser’s address bar.
Our website uses Google Analytics, a web analytics service provided by Google Ireland Limited (“Google”). Google Analytics uses cookies that enable an analysis of website usage. The information generated about your use of this website is generally transmitted to a Google server in the USA and stored there.
Notice on Cookies and Consent:
When you visit our website for the first time, we inform you about the use of cookies and tracking technologies. You may accept or reject non-essential cookies at any time. For visitors from the EU/EEA, tracking tools are only used with explicit consent via the cookie banner.
We use Google Analytics exclusively with IP anonymization activated. This means your IP address is shortened within Switzerland or the EU/EEA before being transmitted. Only in exceptional cases is the full IP address sent to a Google server in the USA and shortened there. Google uses this information on our behalf to evaluate website usage, compile reports on website activity, and provide other services related to website usage. The legal basis for this data processing is your consent under the principles of the Swiss Federal Act on Data Protection and, for visitors from the EU/EEA, Article 6(1)(a) GDPR.
You can prevent cookies from being stored by adjusting your browser settings accordingly. You can also prevent Google from collecting the data generated by the cookie related to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plugin available at the following link:
https://tools.google.com/dlpage/gaoptout
For further information on Google’s data protection practices, please visit:
https://policies.google.com/privacy
Our website may integrate content or functions from third-party providers (e.g., YouTube, LinkedIn, Meta). When accessing such content, the third party may receive your IP address and technical data. This data processing is carried out in accordance with the privacy policies of the respective provider.
Under the Swiss Federal Act on Data Protection, you have the following rights:
- Right of access (Art. 25 FADP)
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restriction of or objection to processing
- Right to receive or transfer your data
Please send any requests regarding your rights in writing to: [email protected]
As a general rule, we process data in Switzerland. A transfer to other countries only takes place if the recipient guarantees an adequate level of data protection in accordance with the requirements of the Swiss Federal Data Protection and Information Commissioner (FDPIC) or if other appropriate safeguards are in place.
Our website is primarily intended for individuals residing in Switzerland.
If individuals residing in the European Union (EU) use our website or obtain services from us, we process personal data in accordance with the principles of the EU General Data Protection Regulation (GDPR) in conjunction with the Swiss Federal Act on Data Protection (FADP).
Data subjects from the EU have, in particular, the right to access, rectification, erasure, restriction of processing, data portability, and objection in accordance with Articles 15–21 GDPR.
Requests in this regard may also be sent to: [email protected]
We reserve the right to amend this Privacy Policy at any time. The version published on our website at the time of use shall apply.
If you have any questions regarding data protection, please contact:
GraceBit AG
Data Protection Contact Point
Eigentalstrasse 53
8309 Nürensdorf
Email: [email protected]