Products
Two Swiss software products tackling the same problem — at two different points in the journey.
GraceFlow · Before the appointment
The digital waiting room for practices, studios and advisory services. People waiting get a personal link — from the SMS appointment confirmation, for instance — and see live when it is their turn.
Live status via link
No app, no login, no installation — a browser is all it takes.
Personal start estimate
GraceFlow works out the expected start time for every person waiting.
Works before they set off
Anyone who knows about a delay before leaving arrives later. That takes the pressure off the waiting area.
Analytics and CSV export
Analyse delay patterns, peak times and visitor numbers.
Up and running in under 15 minutes · Four plans, free to start · No minimum term
GraceQ · On site
The smart ticketing solution for emergency and walk-in practices: take a ticket on arrival, take a seat, get called — without a crowd at reception.
Take a ticket
People waiting join the queue themselves on arrival — the order is clear to everyone.
Live display in the waiting room
Who is up, who comes next — visible across the whole waiting area.
Full overview for the team
Queue and call-ups in one place, with statistics on waiting times and volume.
We build and run both products ourselves — under Swiss data protection law. Not sure which one fits? Let us look at it together.
