The smart ticket solution
for emergency and walk-in clinics

Swiss made software development for digital transformation

Emergency and walk-in practices face the same challenge every day.
Patients come at the same time, orders are unclear, the team is under pressure.
Less Waiting chaos. More peace and quiet in everyday practice.
GraceQ solves exactly this problem simply, reliably and without great IT effort.

Your advantages at a glance

Clear order - Less stress for the team

No more discussions at the receptionMPA keep an overview at all times

Calm atmosphere - Hassle free less waiting

Better patient perception structured process

Swiss hosting

Data protection & stability guaranteed

AI & Partner integration

Ready for KI & PIS - flexible, networkable and future-proof

Your advantages at a glance

Easy steps process

Smart. Connected. Future-proof.

Ready for the future

Al & partner integration
GraceQ is developed with state-of-the-art technology – flexible, scalable and ready for networking with your practice.

Arriving & Recording

Patients enter the practice and are admitted by the MPA

Pull ticket

With one click, the patient automatically receives his ticket

Waiting with an overview

In the waiting room or on the practice website it is always visible which number will be called next

Full control for the team

The MPA sees at a glance in the application, who is waiting and which status is active

Central & flexibly customizable

All waiting patients, calls, and workflows are clearly visible in the cloud and can be individually defined and automated using the workflow designer.

Automated statistics

All relevant figures are automatically recorded and evaluated.

GraceQ: The smart
ticket solution — Ideal for

Quick start with
Smart Solutions

Experience our smart solutions in your practice.
We’re here to help you!