The smart ticket solution
for emergency and walk-in clinics
Swiss made software development for digital transformation
Your advantages at a glance
Clear order - Less stress for the team
No more discussions at the reception – MPA keep an overview at all times
Calm atmosphere - Hassle free less waiting
Better patient perception structured process
Swiss hosting
Data protection & stability guaranteed
AI & Partner integration
Ready for KI & PIS - flexible, networkable and future-proof
Your advantages at a glance
Clear order — Less stress for the team
No more discussions at the reception. MPA keep an overview at all times
Calm atmosphere — Hassle free less waiting
Better patient perception structured process
Swiss hosting
Data protection & stability guaranteed
AI & Partner integration
Ready for AI & PIS - flexible, networkable and future-proof
Easy steps process
Smart. Connected. Future-proof.
Arriving & Recording
Patients enter the practice and are admitted by the MPA
Pull ticket
With one click, the patient automatically receives his ticket
Waiting with an overview
In the waiting room or on the practice website it is always visible which number will be called next
Full control for the team
The MPA sees at a glance in the application, who is waiting and which status is active
Central & flexibly customizable
All waiting patients, calls, and workflows are clearly visible in the cloud and can be individually defined and automated using the workflow designer
Automated statistics
All relevant figures are automatically recorded and evaluated
Ready for the future
Al & partner integration
GraceQ is developed with state-of-the-art technology – flexible, scalable and ready for networking with your practice.
Arriving & Recording
Patients enter the practice and are admitted by the MPA
Pull ticket
With one click, the patient automatically receives his ticket
Waiting with an overview
In the waiting room or on the practice website it is always visible which number will be called next
Full control for the team
The MPA sees at a glance in the application, who is waiting and which status is active
Central & flexibly customizable
All waiting patients, calls, and workflows are clearly visible in the cloud and can be individually defined and automated using the workflow designer.
Automated statistics
All relevant figures are automatically recorded and evaluated.
GraceQ: The smart
ticket solution — Ideal for
Emergency practices
Walk-in practices
Test or vaccination centers
Multiple locations shared reception
Quick start with
Smart Solutions
Experience our smart solutions in your practice.
We’re here to help you!